Contact Us

VisitRochester Logo2
45 East Avenue, Suite 400

Rochester, NY 14604-2294 

VisitRochester is an association of members working to bring more visitors to the Greater Rochester area. It is Monroe County's official "Tourism Promotion Agency," or TPA. Since 1932 it is the only local organization officially charged with promoting Rochester and Monroe County as a visitor destination.

It accomplishes this in many ways:

  • Solicits and services state, regional, national, and international conventions, meetings, tradeshows and exhibitions;

  • Works to attract tourists and their leisure-time dollars;

  • Plans with community leaders for long-range changes and developments to make Greater Rochester even more attractive to visitors;

  • Serves as the primary liaison between prospective visitors and local businesses that will serve them when they are here.

General Contact Info:

  • Call 800-677-7282 or 585-279-8300.
  • For 24-hour recorded current events and activities call 585-546-6810.
  • TTY number for the convenience of deaf visitors is 585-546-8484.
  • Fax number for visitor information requests is 585-232-4822.
  • Email: info@visitrochester.com

VisitRochester Staff Directory

NameTitleExtDirect Line
Tracy Armstrong          Director of Community Convention Sales & Marketing 1428  585-232-7760     
Sonia Ascencio Tourism Sales Program Coordinator 8309 585-279-8309
Carol Bartlett Senior Convention Sales Manager 228 585-262-4243
Brenda Beechner Assistant to Director of Finance 8317 585-279-8317
Nora Brown          Deputy Director, Film Office       8308 585-279-8308
Katherine Clymer   Communications & Member Care Coordinator 8326 585-279-8326 
Patti Donoghue VP - Communications & Community Affiliations 8315 585-279-8315
June Foster Executive Director, Film Office 8322 585-279-8322
Mary Gaul Executive Assistant to President/VP of Marketing 8314 585-279-8314
Ed Hall President, CEO 8316 585-279-8316
Michael Hardy     Sales Manager     1413  585-232-7760 
Tim James Director of Sales 227 585-262-4242
Greg Marshall Vice President & Director of Marketing 8318 585-279-8318
Amanda Norsen Director of Member Care & Web Administration 8302 585-279-8302
Kelli O'Connor Director of Convention & Visitor Services 8303 585-279-8303
Eleanor Olander Convention Sales Project Coordinator 225 585-262-4238
Matt Peglow Sales Manager   585-546-4162
Paula Savage Director of Tourism Sales 8305 585-279-8305
Tony Smith Distribution Specialist 8324 585-279-8324
Suzanne Strassell Services Coordinator 8323 585-279-8323
Barbara Wigderson Chief Financial Officer 8320 585-279-8320